Product Disclaimer
This Product Disclaimer explains how product descriptions, images, colors, prices, availability, category claims, seller listings, digital products, custom print products, warranties, reviews, recommendations, and product usage information should be understood on CapHanu Enterprise.
📌 Overview & Scope
CapHanu Enterprise provides ecommerce, marketplace, digital, custom print, wholesale, and related shopping services. Product information displayed on the platform may be provided by CapHanu Enterprise, sellers, brands, manufacturers, distributors, suppliers, service partners, catalogue teams, automated systems, or third-party data sources. We make reasonable efforts to keep product information accurate and useful, but product details may still contain variations, updates, omissions, typographical errors, technical errors, or differences caused by supplier changes.
By purchasing or using any product from CapHanu Enterprise, the customer understands that product information must be read together with the product page, images, title, description, specifications, size chart, warranty label, return policy, seller terms, delivery terms, invoice, packaging, brand information, and applicable law.
ℹ️ Product Information Accuracy
Product names, descriptions, bullet points, specifications, dimensions, weight, material, ingredients, compatibility, model number, quantity, pack size, color name, size name, warranty details, country of origin, usage instructions, and other details are provided for customer guidance. Although we try to keep this information accurate, it may not always be complete, current, or error-free.
- Manufacturers, sellers, or suppliers may change product packaging, ingredients, labels, design, dimensions, model, accessories, or specifications without prior notice.
- Product titles may be shortened or formatted for display and may not include every technical detail.
- Some product data may be uploaded by sellers and may be subject to moderation, correction, or removal.
- If a detail is important for your purchase decision, contact support before placing the order.
CapHanu Enterprise is not responsible for customer assumptions that are not clearly mentioned on the product page. Customers should verify all important details before purchase, especially size, compatibility, warranty, return eligibility, ingredients, usage limitations, and product suitability.
🖼️ Product Images, Videos, Colors & Display Difference
Product images, videos, lifestyle photos, banners, thumbnails, catalogue photos, demo visuals, size illustrations, and packaging images are for representation and guidance. Actual product appearance may vary due to lighting, photography, editing, screen brightness, monitor calibration, mobile display settings, production batch, material texture, printing, finishing, packaging update, or supplier change.
- Color shades may look different on different mobile, computer, or tablet screens.
- Images may show props, accessories, backgrounds, or extra items that are not included unless clearly mentioned.
- Packaging may differ from images due to brand updates or batch changes.
- Product scale in images may not represent exact size unless measurements are mentioned.
- Model-worn images are for styling guidance and fit may differ by body type, fabric, cut, and size selection.
Minor differences in color, texture, finish, packaging, or appearance do not automatically qualify as defect unless the product is materially different from what was described or legally required.
🏷️ Pricing, MRP, Discounts, Offers & Availability
Product prices, MRP, sale price, discount percentage, coupons, cashback-style benefits, CapCoin benefits, shipping charges, COD charges, combo offers, seller offers, and availability may change without prior notice. Prices shown at one time may not remain available later.
- Cart price may change if product price, stock, tax, shipping, coupon, or offer changes before order confirmation.
- Discount percentage may be calculated using MRP, regular price, seller price, offer price, or promotional method depending on product and campaign.
- MRP and tax information may be provided by seller/brand/supplier and may be corrected if an error is found.
- In case of technical, pricing, typographical, coupon, or listing error, CapHanu Enterprise may cancel, correct, or refuse the order.
- Product availability is not guaranteed until order is confirmed, processed, and inventory is validated.
If a product becomes unavailable after order placement, we may cancel the order, offer an alternate product, process refund, or provide another suitable resolution according to our policies.
🏪 Seller, Marketplace & Third-party Listing Disclaimer
CapHanu Enterprise may operate as a marketplace where independent sellers list and sell products. Seller-listed product data may be provided by sellers and may include seller-provided titles, descriptions, images, stock, pricing, tax details, warranty, return eligibility, delivery promises, and compliance information.
- Sellers are responsible for accuracy of seller listings, product quality, stock availability, packaging, invoice details, warranty, and legal compliance of their products.
- CapHanu Enterprise may review, moderate, correct, hide, or remove seller listings to improve customer experience or comply with policy.
- Seller product information may vary from brand product information if the seller has uploaded incomplete or outdated details.
- Customers should check seller-specific terms, warranty, return eligibility, dispatch timeline, and product condition before purchase.
CapHanu Enterprise may assist with support, dispute resolution, returns, refunds, and seller escalation, but seller-provided claims and product compliance remain the seller’s responsibility where applicable.
🧩 Category-specific Product Disclaimer
Each product category has unique practical limitations. Customers should review category-specific details carefully before purchase.
| Category | Disclaimer | Customer Check |
|---|---|---|
| Fashion / Clothing | Fit, color, fabric feel, shrinkage, transparency, stretch, and texture may vary by batch, size, body type, wash method, and display screen. | Check size chart, fabric, fit type, wash care, return eligibility, and product images. |
| Footwear | Comfort, fit, sole feel, color, and size may vary by brand, foot shape, and usage. | Check size guide, sole material, product type, and exchange rules. |
| Jewellery / Imitation Jewellery | Color, shine, stone placement, polish, plating, and durability may vary. Exposure to water, sweat, perfume, and chemicals may affect product life. | Check material, care instructions, return policy, and warranty/no-warranty label. |
| Beauty / Health / Personal Care | Results may vary by person. Product suitability may depend on skin type, allergies, medical condition, and usage method. | Check ingredients, expiry, usage instructions, patch test requirement, and consult professional if needed. |
| Electronics / Gadgets | Compatibility, performance, battery life, charging speed, range, output, and features may vary by device, software, environment, and usage. | Check model compatibility, warranty, voltage, accessories, specifications, and service terms. |
| Home & Kitchen | Dimensions, capacity, shade, material thickness, finish, and usage results may vary. Some products require careful handling. | Check size, material, usage instructions, cleaning instructions, and safety limitations. |
| Ayurvedic / Herbal / Wellness | Wellness claims are general and may not suit everyone. Effects may vary from person to person. | Check ingredients, expiry, instructions, allergies, and consult qualified professional where required. |
| Religious / Pooja Products | Color, size, weight, design, fragrance, natural variation, and packaging may vary by batch or supplier. | Check quantity, size, material, and product page notes. |
| Sports / Fitness | Performance, comfort, durability, and suitability depend on usage, body type, skill level, surface, and maintenance. | Check specifications, weight, size, material, safety instructions, and usage limitations. |
| Stationery / Consumables | Shade, ink flow, paper tone, packaging, or brand design may vary. Consumables may not be returnable after use. | Check pack size, quantity, expiry if any, and return eligibility. |
🎨 Custom Print, Personalized & Digital Product Disclaimer
Custom print and personalized products are created using customer-selected names, photos, logos, designs, text, sizes, colors, artwork, or instructions. Final product output may vary slightly due to printing method, fabric/material texture, image quality, color conversion, screen-to-print difference, print placement, cutting, stitching, finishing, and production limitations.
- Customers are responsible for spelling, image quality, design approval, logo rights, size choice, and customization details.
- Low-resolution images, dark photos, compressed files, screenshots, or unclear artwork may produce lower print quality.
- Minor print shade, alignment, placement, or finishing variation may occur and may not be treated as defect.
- Customer-uploaded content must be legal, non-infringing, non-offensive, and owned or authorized by the customer.
Digital products, downloads, templates, software files, licenses, design files, and access-based products may have download limits, expiry, account restrictions, and license conditions. Compatibility depends on user device, software, internet, file format, and usage skill. Digital delivery issues may be supported, but misuse, unauthorized sharing, redistribution, or license violation may restrict access.
🩺 Health, Safety, Wellness & Professional Advice Disclaimer
Product information related to wellness, beauty, health, fitness, nutrition, ayurvedic, herbal, personal care, massage, skincare, haircare, or similar categories is provided for general information and shopping guidance only. It should not be treated as medical, clinical, diagnostic, therapeutic, legal, financial, or professional advice.
- Individual results may vary depending on age, body type, skin type, allergies, medical condition, lifestyle, and usage method.
- Customers should read labels, ingredients, expiry, warnings, dosage, usage instructions, and contraindications before use.
- Customers with allergy, pregnancy, medical condition, medication use, sensitive skin, or health concern should consult a qualified professional before use.
- Stop using a product if irritation, allergic reaction, discomfort, or adverse effect occurs and seek professional advice where needed.
🔌 Compatibility, Size, Measurement & Suitability Disclaimer
Customers must verify product compatibility and suitability before purchase. Compatibility may depend on model number, brand, software version, device port, voltage, power rating, size, measurements, usage environment, installation method, or customer requirement.
- Electronics accessories may not work with every device even if they appear similar.
- Size charts are approximate and may have measurement tolerance.
- Product dimensions may vary slightly due to manufacturing process, measurement method, or material behavior.
- Usage suitability depends on customer needs, environment, maintenance, and handling.
CapHanu Enterprise is not responsible for wrong selection where product page has provided reasonable compatibility, size, or specification information and customer did not verify suitability.
🛡️ Warranty, Return, Refund & Service Disclaimer
Warranty, return, refund, replacement, exchange, cancellation, and service eligibility are governed by product page terms and applicable policies. Not all products are returnable, refundable, exchangeable, or covered by warranty.
- Some products may have brand warranty, seller warranty, replacement warranty, service-center warranty, or no warranty.
- Return eligibility may depend on product category, condition, tags, packaging, proof, return window, and claim type.
- Digital, custom, hygiene-sensitive, consumable, personalized, or special procurement products may have limited return/refund options.
- Warranty does not generally cover misuse, damage, wear and tear, liquid damage, unauthorized repair, or excluded items.
Customers should read the Warranty Policy, Return & Refund Policy, Shipping & Delivery Policy, and Cancellation Policy before purchase.
⭐ Reviews, Ratings, Q&A & User Content Disclaimer
Product reviews, ratings, questions, answers, images, videos, and feedback may be submitted by customers, sellers, users, or support teams. Such content reflects individual experience and opinion and may not represent the view of CapHanu Enterprise.
- Reviews may be based on personal expectations, usage method, product batch, seller experience, or delivery experience.
- Ratings are not guaranteed indicators of future product performance.
- User-uploaded images or videos may show used product condition, lighting differences, or personal setup.
- CapHanu Enterprise may moderate, remove, reject, or hide reviews that violate policy, contain abuse, fake claims, spam, or irrelevant content.
🤖 Search, AI Suggestions, Recommendations & Automated Content
CapHanu Enterprise may use search tools, filters, recommendation engines, AI-assisted content, automated categorization, product matching, popularity signals, browsing history, and analytics to help customers discover products. Such suggestions are for convenience only and should not be treated as guarantees of suitability, quality, medical benefit, business result, or professional advice.
Automated outputs may sometimes be incomplete, inaccurate, or not perfectly matched to customer needs. Customers should review the product page, specifications, seller terms, category rules, and policies before placing an order.
🔗 Third-party Brand, Website, Courier & Service Disclaimer
Product pages may reference third-party brands, manufacturers, service centers, courier partners, payment gateways, marketplaces, tracking links, videos, manuals, warranty portals, or external websites. Third-party names and trademarks belong to their respective owners.
CapHanu Enterprise is not responsible for the content, policies, service quality, warranty decisions, courier delays, payment processing delays, technical failures, or external website practices of third-party providers, except where platform policy or applicable law requires support or intervention.
⚠️ Errors, Corrections, Listing Changes & Order Refusal
Product listings may contain errors related to price, discount, stock, tax, specifications, images, descriptions, coupons, delivery estimate, seller data, or availability. CapHanu Enterprise may correct errors, update listings, remove products, change content, cancel affected orders, or contact customers where necessary.
- Technical glitches do not create a right to receive a product at incorrect price or incorrect offer.
- If a product is listed with wrong image, wrong MRP, wrong description, or wrong stock, the order may be cancelled or corrected.
- If customer places order based on obvious error, CapHanu Enterprise may refuse or cancel the order.
- Policy, product, seller, and category information may be updated from time to time.
🧑 Customer Responsibility Before Purchase
Customers are responsible for reviewing product information carefully before placing an order. Online shopping requires customers to verify important details and ask questions where information is unclear.
- Check product title, description, images, size, color, quantity, material, compatibility, warranty, return eligibility, delivery estimate, and seller information.
- Verify address, mobile number, payment method, quantity, and customization details before confirming order.
- Read labels, safety warnings, expiry, dosage, usage instructions, wash care, installation guidance, and maintenance instructions.
- Contact support before purchase if any detail is important but unclear.
- Do not rely only on images, short title, discount, or assumptions.
⚖️ Limitation of Product Liability
CapHanu Enterprise makes reasonable efforts to provide accurate product information and reliable shopping experience, but we do not guarantee that every product listing will be error-free, complete, uninterrupted, or suitable for every user’s individual purpose.
To the maximum extent permitted by applicable law, CapHanu Enterprise is not liable for indirect, incidental, special, consequential, expectation-based, profit-loss, business-loss, data-loss, or personal-use outcome claims arising from product selection, misuse, customer assumptions, third-party seller information, brand information, courier issues, compatibility mismatch, or failure to follow instructions.
This disclaimer does not exclude liability that cannot be excluded under applicable law. Genuine product defects, wrong delivery, damaged delivery, warranty, return, refund, or customer protection matters will be handled under relevant CapHanu policies.
🔄 Product Disclaimer Updates
CapHanu Enterprise may update this Product Disclaimer from time to time due to product category changes, marketplace expansion, seller policy changes, legal updates, technology changes, AI/search improvements, product data practices, or customer support improvements.
Updated versions will be published on this page with the latest update date. Continued use of the platform after updates means the user acknowledges the revised Product Disclaimer.
📩 Contact & Support
For product information questions, specification clarification, size help, compatibility doubts, seller listing concerns, warranty confusion, return eligibility, digital product access, custom print guidance, or product disclaimer questions, contact official CapHanu Enterprise support channels before or after purchase.
Please do not share OTP, password, UPI PIN, card details, or unnecessary sensitive information with anyone. Use only official CapHanu Enterprise support channels.